"I wanted to share that our account rep, Joe Malek, is outstanding. He is always punctual and friendly. He doesn't waste time showing me machines I wouldn't be interested in and his presentations are always concise and informational. He keeps up to date with the changing needs of my company and seems to go out of his way to enhance my experience with RK Dixon. Any time I've had a problem or special request, he is on it!"
"We have been pleased with the quick, responsive service from Greg and the RK Dixon team and their commitment to meeting our expectation levels as various needs have arisen. With about thirty employees and varied yet critical business needs, we have required several training sessions that have exceeded a common business office. Greg and the RK Dixon team have been patient and willing to accommodate us as they are able. Additionally, the quality of our print jobs has increased, and CANON’s Essentials bundling is now meeting our internal accounting challenges." (read more here)
"RK Dixon’s #1 benefit is their service response – it’s what keeps us as a customer. RK Dixon’s service technicians are pretty invisible; they come in and repair the equipment without interrupting our office staff. We’ve had a solid 11-year relationship with RK Dixon – there’s never been a reason for us to look elsewhere." - Kelly Ingram, Four Rivers Special Education
"We’ve had nothing but good luck with RK Dixon. The machines have worked very well. When companies treat us wrong, everybody knows. When companies treat us right, everybody knows. When companies do well by us, we like to recommend them. I would highly recommend RK Dixon." - Barb Dixon, First Christian Church
"The service has been very good. Our account rep is excellent. The equipment is better than what we anticipated. We have enjoyed doing business with RK Dixon - it’s like doing business with friend or a partner rather than a vendor." - Fred Barrow, Affina
"I highly recommend RK Dixon for your business needs. We have found them to be more than just a copy, printing and document business. They have become an integral part of our operations and we truly believe that they are our partner, who will help us to deliver the best service possible to our community." - Girl Scouts of the Mississippi Valley - Click here to read more.
Information Technology Group
I want you to know Steve has provided excellent support to Trak-Data Systems with respect to our TimeTrak software application running on Generation's server that is supported by RK Dixon. I have worked with Steve several times in the past and he has always been professional and very competent. Today I received a call from Generations that they were unable to connect to their TimeTrak applications that reside on a server you support. I was pretty certain that the TimeTrak Thin Client Server was not running so connections from remote workstations could not be completed. When I spoke to Steve to explain the situation he immediately recognized the cause of the problem as a password change that RK Dixon had made earlier last week but was applied over the weekend. Steve quickly corrected the problem and assigned a more restrictive password so the issue is less likely to occur again. I would appreciate it if you would share this email with Steve. Too often IT professionals do not get recognized for their understanding of the operations environment that enables a simple fix to an issue that could have been overlooked. Steve saved Generations and Trak-Data Systems from trying to chase an issue we could not have solved." - Russ Armstrong, Trak-Data Systems
“The webinars were great and the verbal feedback I have gotten thus far has been very positive. I sat through most of them and can say that Terrence did a fantastic job in each one of them. He was very natural trainer, professional and provided a thorough overview. We definitely got our money’s worth!" - Sue McGuire, Thetford Company
Purity Plus Water Systems
"We have always offered coffee and the occasional donut, but now we are known for our water. Good, clean water. It's what Purity Plus gives us."
"It is easy to see the potential benefits others will achieve by adopting the new water stations vs. the old water coolers we all used in the past." - SC2 Services - Click here to read more.
"Overall, we are happy with the new water systems, which eliminated a safety issue, cut costs and improved water quality." - Caterpillar - Click here to read more.
"Purity Plus provided RLI with a unique and universal solution to purified water for all 350+ employees, saving more than 60% annually over traditional water cooler costs." - RLI Insurance Company - Click here to read more.